Please note that BILKA is a roof manufacturer and that our products are marketed countrywide through regional partners. Thus, BILKA is not directly involved in your project and cannot be held liable for the business policy of the regional partners. You will, of course, enjoy BILKA’s warranty for the products, according to the warranty certificate received from the dealer.

Likewise, please do not hesitate to contact us for any information that you might need, using the phone number 0733.30.30.30 or the e-mail address suport.clienti@bilka.ro, Mondays to Fridays, from 08:00 to 18:00.

In order to make sure that you have been offered the best of services, your feedback is most appreciate. Therefore, the Customer Service of BILKA will contact you in 72 hours with a few short questions that you are kindly requested to answer in order to help us with the ongoing improvement of our services!

Note:

BILKA collects personal data that include the name, contact details and information required in order to reply to the inquiries of our clients. Such personal data allow us to solve issues related to our products, their assembly, warranty and after-sale servicing and maintenance, and to provide feedback to any requests.

The provided information is sent to BILKA’s partners in order to offer support to the clients who, by filling out the form, agree to the processing of their personal data for the intended purpose. For further details, please refer to our Privacy Policy.

In order to be able to exercise your rights guaranteed by the law on the protection of individuals with regard to the processing of personal data and the free movement of such data, you can send a written, dated and signed request to: BILKA S.R.L., Str. Henri Coandă, nr. 17, Brașov, email: office@bilka.ro